Replacement Policy

At RealMark Sport, customer satisfaction is important to us. To maintain product quality and hygiene standards, we currently offer Replacement Only and do not provide refunds


Eligibility for Replacement

You can request a replacement within 7 days of receiving your order.

To be eligible:
• Product must be unused, unwashed, and in original condition.
• Original packaging, tags, labels, and accessories must remain intact.
• Products showing signs of use, washing, damage, or alteration will not qualify.

Customized, personalized, clearance sale, and discounted products are not eligible for replacement unless received damaged or defective.


Replacement Process

  • Email us at vbrealmark@gmail.com within 7 days of delivery.
  • Share your Order Number and reason for replacement.
  • Product images/videos may be requested for verification.
  • Return instructions will be shared after approval.
  • Once received and verified, the replacement item will be dispatched.

Non-Replacement Conditions

Replacement requests will not be accepted if:

• Request is raised after 7 days of delivery.
• Product is used, washed, damaged, or altered.
• Product is returned without original packaging or tags.
• Item belongs to non-replaceable categories.


Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and share clear product photos for quick resolution.

After verification, an eligible replacement will be processed.


Order Cancellation

Orders can only be cancelled before dispatch.

Once shipped, cancellation will not be allowed and replacement policy will apply.


Need Help?

For any queries, please contact us at:

📧 vbrealmark@gmail.com

📞 +91 91111 17698

📍 RealMark Sport
25, Parsi Mohalla, Chhavani, Chowk, Indore, Madhya Pradesh – 452001

🌐 https://realmarksports.com/


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